Virgin Atlantic Airways is a survivor. Through it all, Virgin Atlantic has survived everything from the economic recession to an underhanded smear campaign by British Airways during the early s. Even though several airlines around the world have worn Virgin Group livery, including Virgin Australia and the soon-to-disappear Virgin America, Virgin Atlantic has always been Sir Richard Branson's baby. After all, the billionaire sold his once prized Virgin Records in to keep the airline afloat. And to my knowledge, Branson has yet to collect on the bet.
Even though several airlines around the world have worn Virgin Group livery, including Virgin Australia and the soon-to-disappear Virgin America, Virgin Atlantic has always been Sir Richard Branson's baby. Sky contract Virgin reviews due up the next month so asked to call back once the time was closer to switch, was told that it My nipple pierced be an activation kit so can collect now and only get charged from the activation date. Virgin media which was the best company out there, dont even deserve to be call the worst since the worst is an upgrade to what virgin media have become. Album Categories. Waiting for me at the gate was our plane for this flight. I Virgin reviews out of contract and was free to leave. There was no IFEbut that didn't matter for such revviews short flight. When I called about the rreviews later, no-one could work out why that had even been suggested and they had wanted to investigate it. It's free. Virgin Media broadband review.
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I will not recommend any body about this networking. This has got to be Virgin reviews worst service I have Virgin reviews received from a Telecoms company, after our broadband installation in March earlier this year our ''super fast service'' was always poor with connectivity issues and buffering at night watching programmes etc, We are only connecting 3 devices so it should not be an issue. LH, Swiss, far, far better value. Virgin Broadband is worst Seriously virgin, over a week the broadband is down. You should be recognised for your efforts. Pros; installer Jack and another man were great as Virgin reviews was called out because there was something wrong with my activation kit no wire to plug in Clean and efficient. Management that was remote did not know what was going on, job security was uncertaindid not promote fairly, lack of communication with remote management. Airline Deals. Cons Racist behavior - Certain directors and Human Resource Yoslut slut tgp in the Minneapolis office constantly demeaned people because of their race, constant micro-aggression from every corner in the company. Best customer service ever.
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Just awful. If you ever want to ring CS then you will have to accept you will never be able to talk to anybody at Virgin Media. The speed, when working, is absolutely wonderful. Notice, I say, when working. Price rise? Ring CS. Sorry, Customer Services?
What's that? Ah, yes, that's Customer experience for you : Service issues? Oh yeah, I just remembered I had to ring them the other day to get my price rise cancelled Oh yeah I just remembered I had to ring the other day about the price rise and couldn't get through I also tried to ring regarding the service issues It's a shame Trustpilot doesn't allow me to give 0 stars VirginMedia Customer Services are really that appalling. I have never come across a company that treats its customers with such disdain.
What started with a small disagreement has resulted in me canceling my account because of their argumentative Customer Services. We upgraded our package with VM, increased the monthly payments and despite no technical reason, they flatly refused to deliver the services advertised.
I would not recommend Virginmedia to anyone and would suggest you avoid them. As VM are the only number I have called this was presumably the longest of the six calls, but they were all at least half an hour just to get through.
Virgin should be avoided at all costs, it is a disgrace. I will never use them and suggest nobody else should either. We are going to investigate an alternative for my mother in law so she can be free from this appalling organisation.
Nasty evil company full of dego wops and pa kis. Went to ombudsman and won and got in compo. Gonna buy myself a rocket laucher with my money and fire it into the hq full of wops. Its the worst company, do not even consider using them for broadband, phone or TV packages. I've been a customer for such a long time, I think the things have got really worse with the virgin Media sold to an American company who doesn't know how to care about customers.
No one has comeback to me regarding the formal complain that I raised, don't know how long I'll have to keep paying this extra tariff and will I get this money back. These guys seem to be rogues, don't think they care about any UK regulations, I just might have to approach the Consumer court now.
Awful, absolutely awful, they say they have great speeds for internet connection, and yes it is great, but it working is few and far between. Literally the worst customer services of any UK company.
Rude, unhelpful and dishonest company. AVOID like the plague. Worst experience Called so many times they will not send engineer to fix WiFi. Paying for fibre optic.
Waste of money. They keep you on hold for ages. My phone bill is gone up too. Please get Sky instead. Virgin is not good at all. Had been with Virgin for a long time until our house burned down so we had to move.
Paying to not use any services. When I called about the charge later, no-one could work out why that had even been suggested and they had wanted to investigate it.
I had always had good experience with virgin before, but try to leave, even if it isn't in my own control, my house literally burned down, and they make it so impossible. Still waiting for a refund for anything paid since the fire in April for an account that was providing no service that should have just been closed. Seriously virgin, over a week the broadband is down. Getting speed of 0. I raised formal complaints with you directly but no use. The customer service waiting time to answer my call is 30mins.
I have taken screenshots of the waiting duration. Also, kept a record of my Ookla speed test as a proof every day. Its been 12 days and every day I call you people and you make a false promise that it will be fixed tomorrow and our manager will call back, but no one calls back. Also, I can see you guys never even comment on the bad reviews. It won't be too long that you will start to lose all your customers.
This has got to be the worst service I have ever received from a Telecoms company, after our broadband installation in March earlier this year our ''super fast service'' was always poor with connectivity issues and buffering at night watching programmes etc, We are only connecting 3 devices so it should not be an issue.
I finally after a number of complaints had an engineer visit our home who confirmed that Virgin installed a faulty connector on the outside of the house I was told by the operator, who had great difficulty understanding this simple issue that unless the service was down for a continued 48hrs they would not refund anything. I have now cancelled and moved service to BT! I would not join Virgin if it was free! I have a nightmare for the past 3 years with incorrect charges etc. I have now cancelled my stop order and Virgin have suspended the services as I will not pay anything until they resolve the issue.
If one pays even part the issues are not resolved. How they are still functioning I dont know. Going by the ratings I am not the only one who feels like this. I did this and nothing had changed. He came yesterday. He was very annoyed that I had been told that the V6 box was faulty and stated he deals with incorrect remote diagnostics regularly.
Why was I given the wrong diagnosis twice? Why was an initial engineer visit denied? They have messaged me to say that they cannot diagnose problems remotely They would have posted me a V6 box and it would have made no difference whatsoever.
Shall I change to another provider? OK so first time as a virgin customer. Sky contract was due up the next month so asked to call back once the time was closer to switch, was told that it would be an activation kit so can collect now and only get charged from the activation date. I thought that was brilliant and did double check this before set up. Everything went smoothly until I received a bill changing me from the set up date not the activation The wait on the call centre is a long one, nearly an hour so make sure you have plenty of time.
I spoke to Scott and informed him of situation and he sorted it, no messing about and was a great help. Just to be clear the reason for the 5 stars is because of Scott he listened and helped.
My overall experience before this was a 1 and to be honest if I knew that this would have occurred I wouldn't have bothered switching. Pros; installer Jack and another man were great as they was called out because there was something wrong with my activation kit no wire to plug in Clean and efficient. Scott on call centre for helping resolve the issue.
Cons; giving out false information to sign up then being changed for it. Call waiting times are ridiculous. Thankyou to the few guys that are helping to make this a little better experience. You should be recognised for your efforts. If I could give 0 stars I would. I cannot stress enough - never use this company. They are the worst company I have ever dealt with.
Broadband service was average, no better than any other company I've used, while customer service and price are both seriously inferior!
Nothing seemed available online so I went with someone else and called to cancel. Automated service to get to the team you want, then when you get through and discuss for 10 minutes they tell me they can't even process a cancellation so put you on hold to wait for another team. This team, when they eventually answered, was incredibly rude and pushy.
Eventually managed to cancel the contract, which isn't effective for 30 days, and then receive a bill going 27 days beyond the end of that cancellation period. I call again, and still after a long phonecall the person tells me they can't actually deal with the issue or put me through to complaints department, all they can do is raise a complaint for me and complaints team will call back within 24 hours.
That was a week ago and they have not called me back. In the meantime, I've raised the complaint online and on twitter as well to try to get it resolved before they overcharge me. Twitter is the only way they actually respond, and they have confirmed that they deliberately overcharge customers at the end of their contracts and make them wait 35 days before being issued a cheque with a refund for the overpaid days.
Best prepaid phone plans know your data. As I came to know I am just exceeding my usage of local calling so I decided to make as unlimited. Virgin Mobile Company Information. Traveller rating. I ordered online through chat , was to pick up in store! I called Virgin Mobile within 30 minutes of delivery of phone.
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Travelers' Choice Winner. Seat comfort. In-flight entertainment WiFi, TV, movies. Onboard Experience. Customer service. Value for money. Check-in and boarding. Food and beverage. Airline Deals. Search Virgin Atlantic Airways flights. Full view. About Virgin Atlantic Airways. The Upper Class cabin has seats that convert into flat beds, and passengers also have access to a chauffeur transfer service and the Virgin Atlantic Clubhouse lounges. Traveler rating. Album Categories. Claim this airline page.
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Close Your trust is our top concern, so companies can't alter or remove reviews. Sep 23, Cons A lot to learn at first. Advice to Management So far so good. Flag as Inappropriate Flag as Inappropriate.
Oct 21, Pros Dedicated people; to their teams, to their teammates and to the mission. Cons Growing very quickly and not slowing down. Advice to Management Managers please listen to your team members when they share their challenges. Join the Virgin Pulse team. See Our Latest Jobs. Oct 12, Doesn't Recommend. Pros Work life balance depending on the manager you had.
Cons Management that was remote did not know what was going on, job security was uncertain , did not promote fairly, lack of communication with remote management. Advice to Management When you are merging companies, make sure that the company as a whole share the same company culture. Helpful 3. Sep 17, Pros Great people who work here. Cons Disorganized communication, lack of leadership clarity and support, not enough compensation or fair recognition. Advice to Management Live a day in the life of an employee once a month.
Helpful 4. Oct 4, Pros Free snacks for the staff. Cons Racist behavior - Certain directors and Human Resource reps in the Minneapolis office constantly demeaned people because of their race, constant micro-aggression from every corner in the company. Advice to Management The lack of diversity shows when you continue to promote racist people. Helpful 2. Aug 24, Pros Fast paced environment, supportive co-workers, competitive salary.
Cons Lots of system wide constant changes. Sep 12, Pros None that I'm aware of. Cons Poor management, high expectations, lots of going in circles. Helpful 1. Jun 19, Pros overall great people. Cons i've heard many people say that they don't really know "what's next" with their position at virgin pulse.
Advice to Management oh man. Helpful
Virgin Atlantic Airways Flights and Reviews (with photos) - TripAdvisor
View some A Suites product photos here. Customer rating from reviews. Write a Review Airline Seat Lounge. Show 10 20 50 Virgin Australia has wrecked my holiday. This is a surprise 19th for my best friend and she is afraid of flying so instead of putting us together we have been split up and placed at different ends of the plane.
I should not have to pay big money for flights and not even get to sit next to my friend while we leave to go home. Disgusting from Virgin Australia. This is the first time flying Virgin where I was asked to pay over AUD for a change in flight to an earlier flight time on the same day with the same airline!
I wonder how many tourists and aussies have been ripped off by Virgin Australia. Shame on you. Although I paid three times what I paid for the same flight only 4 months ago, with another airline the service, food, plane and experience was sub par to say the least. First we were informed that we had free entertainment.
They therefore advertise free wifi, but not that in order to access it, you had to have downloaded an app beforehand. Can you do it on the plane? Not unless you pay for Internet access. So not free wifi as promised. Can I have a cup of tea? Oh yes, someone will bring it soon. On disembarking I was still waiting for my tea! The plane? With no entertainment it was a very long night.
I never get air sick, but I was one of an epidemic of poor passengers who suffered on this plane. Goodness knows what was in the air but we were falling like flies. I could go on but suffice to say you get the idea. I will never fly Virgin again, and will now give up my velocity card as it is a waste of time.
I will never use my points. We had to call the car rental service explaining our flight was very much cancelled and I'm sure I speak for everyone when I said 'I just want to go home'. I don't wish this experience on anyone, it's unreasonable and just bad. I hope Virgin Australia really doesn't repeat this behaviour. Unaccommodating, uncooperative, and rude staff. I enjoyed my flight. The staff were very friendly, efficient and helpful.
There was no IFE , but that didn't matter for such a short flight. The wine served was great. My only issue was with the meal, the meat served was very fatty. It very much feels like a bus coach service and I don't mean in a negative sense but that flying between these two cities is very common to the point of not thinking that you are actually flying but rather you are commuting to work.
The boarding was the usual process of embarking from the front and the rear. The early morning flight qualifies for a breakfast of sorts with either a slice of apple and a hot drink or a ball of some kind of muesli mix with a hot drink.
Both are not very filling. VA falls behind Qantas on this. So, need to make sure you have enough juice in your phone or tablet and the VA's entertainment app. VA does not have enough widebody planes to fly this route except for east coast to Perth, which puts it behind Qantas again. But, for work commute VA does the job consistently and gets me there. We were sent back up to check-in and were offered a refund or a seat on a bus for the same price as the airfares.
Driving from Sydney to Coffs Harbour can take anywhere between 7 to 10 hours pending weather and traffic. We needed to be there by 6pm and it was now past 12pm. We walked to the Virgin desk who had the next flight out to Coffs where the lady sent us away and told us we needed to book online despite other people in front and behind us booking seats on that exact flight. In the three-minutes it took to find the flight and click pay, an error message of, "seats no longer available" popped up.
This was an extremely important family event so we had no other choice but to foot the bill or miss everything.
Having been a loyal flyer with Virgin since I was a child and now flying regularly for work, I was absolutely disgusted with the service.
We didn't even get an apology. It was dreadful even for this duration of the flight. No USB port on the seat anywhere. Virgin cancelled the flight and left us stranded in overbooked Queenstown due to the weather, while all other airlines were flying the exact same route. They booked us on a terrible flight via Sydney with 3h stopover. I called Virgin 3 times to ask for a better flight and they kept telling me that they couldn't do anything.
After a lot of frustration, I went online to find I could buy a direct flight from Virgin Australia. I called again, asking if the flight is full how come I can buy a direct flight from Virgin? A minute later they said, sorry sir, we can book you free of charge. Basically they didn't care about us.
I will never fly with them again.